Privacy Policy

When you create an account, we collect your name and email address. As you use TheirLife, we also collect the content you choose to upload, including photos, videos, and written messages or tributes. We collect basic usage data such as which pages you visit and how you interact with the site, to help us improve the experience for everyone.

We use your information to operate and maintain the TheirLife service, to send you notifications about activity on pages you follow or manage, and to improve the platform over time. We do not use your data to serve you targeted advertising.

We do not sell your personal information to third parties. We may share it with service providers who help us operate the platform, and who are bound by strict confidentiality obligations. We may also disclose information when required to do so by law or to protect the rights and safety of our users.

We retain your personal information for as long as your account is active. Pages are designed to be lasting, and they remain accessible for as long as the family or page administrator chooses to keep them. If you close your account, we will delete your personal details, though the page content may remain at the family's request.

You have the right to access, correct, or delete the personal information we hold about you. You may also request that we restrict how we use your data, or that we export it in a portable format. To exercise any of these rights, please contact us at privacy@theirlife.co.uk.

We use cookies to make the site work and to understand how it is being used. For full details on what cookies we set and how to control them, please see our Cookie Policy.

If you have any questions about this privacy policy or how we handle your data, please get in touch at privacy@theirlife.co.uk. We will do our best to respond promptly.